Offer Agreement

on granting access to the LLCAR service · Edition of 18.09.2026 · https://llcar.ru/offer

Limited Liability Company «LLCAR» (OGRN 1267700152785, INN 9734025407), represented by General Director Nelepa Petr Arkadyevich, acting on the basis of the Charter, hereinafter referred to as the "Contractor", offers any legally capable individual, hereinafter referred to as the "User", to conclude this agreement under the terms set out below. The agreement is a public offer in accordance with Art. 435 and para. 2 of Art. 437 of the Civil Code of the Russian Federation and is concluded in the form of an adhesion agreement (Art. 428 of the Civil Code of the Russian Federation).

1. Terms

1.1. Service — the LLCAR (Long Life Car) hardware and software system, comprising the LLCAR mobile application for Android and iOS (hereinafter — the "Application"), the server side, and the website https://llcar.ru (hereinafter — the "Website"), designed to read, display, and interpret the vehicle's diagnostic data via an OBD-II adapter: calculation of the vehicle health score (Health Score), decoding of diagnostic trouble codes (DTC), and generation of a repair roadmap.

1.2. Lite — the basic set of Application features available free of charge and with no time limit.

1.3. Premium — the full set of Application features, access to which is provided under the Subscription.

1.4. Vehicle — a vehicle identified by its VIN, in respect of which the Subscription applies.

1.5. Subscription — access to Premium for one Vehicle for the paid period (month or year) with automatic renewal. The Subscription price does not depend on the Vehicle's make and model. A separate Subscription is taken out for each additional Vehicle.

1.6. Tariff — the price and Subscription period specified in Section 4 and on the Website.

1.7. Account — the User's account in the Service, identified by an email address or phone number.

1.8. Adapter — an OBD-II device (ELM327 or compatible), purchased by the User independently from third parties. The Adapter is not part of the Service.

2. Subject Matter of the Agreement and Acceptance

2.1. The Provider grants the User a simple (non-exclusive) license to use the Application for its intended purpose on the User's devices (Art. 1235, para. 5 of Art. 1286 of the Civil Code of the Russian Federation) and ensures access to Premium features in respect of the Vehicle for the Subscription period. The Agreement is mixed (para. 3 of Art. 421 of the Civil Code of the Russian Federation).

2.2. Acceptance of the offer with respect to Lite is the installation of the Application and the commencement of its use. Acceptance with respect to the Subscription is the payment of the first period (para. 3 of Art. 438 of the Civil Code of the Russian Federation). By paying for the Subscription, the User confirms that they have read this Agreement, the Tariff and the Refund Procedure and accept them in full.

2.3. The Agreement with respect to the Subscription is deemed concluded upon receipt of payment and remains in effect until the end of the last paid period; with respect to Lite — until the Application is deleted.

2.4. A free trial period of the Subscription is not provided. The User may verify the compatibility of the Adapter and the Vehicle with the Application in Lite before payment.

3. Account and Vehicle

3.1. Lite features are available without registration. An Account is required to purchase a Subscription. The Subscription is linked to the Account and to the VIN of the Vehicle specified at purchase, and is available on any of the User's devices after signing in to the Account, but on no more than three devices simultaneously.

3.2. The User is entitled to change the Vehicle linked to the Subscription in the Application no more than once every 30 days. Changing the Vehicle does not alter the duration of the paid period.

3.3. The User is obliged to provide a valid email address: the cash receipt, payment confirmation and Subscription notices are sent to it.

3.4. The User is responsible for keeping Account access secure. Transfer of the Account to third parties is prohibited.

4. Tariffs and Payment

4.1. Subscription Tariffs for one Vehicle: monthly — 490 ₽ for 30 days; annual — 3 990 ₽ for 365 days. Prices are stated in Russian rubles. VAT is not applied due to the Provider's use of the simplified taxation system (para. 2 of Art. 346.11 of the Tax Code of the Russian Federation).

4.2. Payment is made by bank card, via the Faster Payments System, or by any other method available in the payment form, through the Provider's payment partner. Bank card details are entered in the payment partner's secure form and are not transmitted to the Provider; the transmission of data is protected in accordance with the PCI DSS standard and the rules of the Mir, Visa and Mastercard payment systems.

4.3. The User's payment obligation is deemed fulfilled upon confirmation of the payment by the payment partner.

4.4. The cash receipt in accordance with Federal Law No. 54-FZ is sent to the email address provided at the time of payment.

4.5. The Provider is entitled to change the Tariffs by publishing new ones on the Website at least 14 days before they take effect. The change does not apply to the already paid period. Subscription renewal at the new price is carried out only upon explicit confirmation by the User.

5. Automatic Renewal of the Subscription

5.1. When purchasing the Subscription, the User gives explicit consent to recurring charges to the payment method they specified in the amount of the Tariff for each subsequent period of the same duration. The consent is recorded by a separate active action at the first payment.

5.2. The amount, frequency and date of the next charge are displayed in the personal account before enabling auto-renewal. While the consent is in effect, the charge is performed at the end of the paid period. No advance notice email about the charge is sent.

5.3. The User is entitled to cancel the renewal at any time: in the Application (the "Subscription" section), in the personal account on the Website, or by email to llcar@llcar.ru. Cancellation is accepted in electronic form without any additional conditions. Unlinking the payment method from the Account is also deemed cancellation of the renewal.

5.4. After cancellation, access to Premium is retained until the end of the already paid period. No charges are made to the payment method that the User has cancelled (Art. 16.1 of the Law of the Russian Federation "On the Protection of Consumer Rights").

6. Provision of Access

6.1. Access to Premium is activated automatically after payment confirmation, no later than 15 minutes. The confirmation is sent to the User's email address.

6.2. If access is not activated within the specified period, the User contacts support at llcar@llcar.ru or by phone +7 930 321-00-08, specifying the Account email address, the Vehicle VIN and the payment time. The Contractor activates access manually within one business day.

6.3. The access provision services are deemed duly rendered from the moment the Subscription is activated for the corresponding period; no acceptance certificate is drawn up. If within 10 calendar days after the end of the paid period the User has not submitted a claim to llcar@llcar.ru, the services for that period are deemed accepted without objections.

7. Rights and Obligations of the Parties, Terms of Use

7.1. The User may use the Application for personal non-commercial purposes only, unless otherwise agreed with the Contractor in writing.

7.2. It is prohibited to: decompile, modify or distribute the Application; circumvent technical restrictions, including the binding of the Subscription to the Vehicle; transfer Premium access to third parties; use the Service to interfere with the vehicle's electronic control units in ways not provided for by the Application interface.

7.3. The User independently ensures the compatibility of the Adapter, the Vehicle and the device, and is responsible for connection to the Vehicle's diagnostic connector.

7.4. The Contractor shall: provide access to Premium during the paid period; maintain the operability of the Service in accordance with clause 8.4; respond to support requests within one business day; notify of the end of the Subscription without renewal and of the suspension of new cloud recordings and analysis; comply with personal data legislation.

7.5. The User shall: pay for the Subscription in accordance with Section 4; provide an accurate email address and the Vehicle's VIN; comply with cl. 7.1–7.3; promptly notify the Provider of any change of email address via the Account.

8. Nature of Information and Limitation of Liability

8.1. The Service provides information read from the Vehicle's electronic systems and its automatic interpretation, including through the use of machine learning algorithms. The Health Score index, code decoding and the repair route map are for reference only, do not constitute an expert opinion and do not replace diagnostics at a service center.

8.2. Automatic interpretation may contain inaccuracies. The User makes decisions regarding repair, operation and safety of the Vehicle independently.

8.3. The Contractor is not liable for the consequences of the User's actions with the Vehicle's systems (including clearing errors and changing settings), for Adapter malfunctions, or for the inaccuracy of data transmitted by the Vehicle's electronic systems.

8.4. The Contractor ensures the operation of the Service around the clock, except for scheduled technical work, for which notice is given on the Site at least 24 hours in advance, and force majeure circumstances.

8.5. The Contractor's liability under this agreement is limited to the cost of the Subscription for the last paid period — to the extent that such limitation is permitted by the legislation of the Russian Federation. The User's rights as a consumer provided for by the Law of the Russian Federation "On Protection of Consumer Rights" are not limited by this agreement.

9. Intellectual Property

9.1. Exclusive rights to the Application, the Service, databases, trademark and materials belong to the Contractor. The LLCAR computer program is registered with Rospatent.

9.2. This agreement does not transfer any exclusive rights to the User.

10. Personal Data

10.1. The Contractor processes the User's personal data in accordance with Federal Law No. 152-FZ and the Personal Data Processing Policy posted at https://llcar.ru/privacy.

10.2. Consent to personal data processing is executed as a separate document upon Account registration and is not part of this agreement.

11. Refunds

11.1. Refunds are made in accordance with the procedure set out in the document "Procedure for Access and Refunds", posted at https://llcar.ru/refund and forming an integral part of this agreement.

12. Amendment and Termination of the Agreement

12.1. The Contractor has the right to amend the agreement by publishing a new version on the Website indicating the date. The new version applies to periods paid after its publication; the terms of an already paid period are not worsened.

12.2. The Contractor has the right to restrict access to the Service in case of the User's violation of Section 7, notifying the User by email. In case of a material violation, the payment for the current period is not refunded.

12.3. The User has the right to terminate the agreement at any time by deleting the Account; the consequences for the paid period are determined by the Refund Procedure.

13. Communication Between the Parties and Dispute Resolution

13.1. Claims are sent to llcar@llcar.ru or by mail to the Contractor's address specified in Section 14; the response period is 10 calendar days from the date of receipt.

13.2. If no agreement is reached, the dispute is submitted to a court in accordance with the legislation of the Russian Federation, including at the choice of the consumer User (Art. 17 of the RF Law "On Consumer Rights Protection").

13.3. Legally significant communications (notices, claims, refusal to renew, withdrawal of consent) are sent by email: by the User — from the address specified in the Account; by the Contractor — from the address llcar@llcar.ru. A message is deemed received on the calendar day following its dispatch, unless the sender receives a delivery failure notification.

14. Contractor's Details

LLC «LLCAR»

OGRN 1267700152785, INN 9734025407, KPP 773401001

Address: 123290, Moscow, Shelepikhinskaya Embankment, bldg. 34, block 3, apt. 784

a/c 40702810138720044095 with PJSC Sberbank, c/a 30101810400000000225, BIC 044525225

E-mail: llcar@llcar.ru. Phone: +7 910 007-77-87. Support: +7 930 321-00-08. Website: https://llcar.ru

General Director of LLC «LLCAR»

_________________________ / Nelepa P. A. /

18.09.2026